it-consulting

30
Apr 2019

IT Consulting Goes Cloud Native

IT Consulting has gone all-in with cloud, in the sense that IT consulting companies are ...

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cloud-migration

21
Apr 2019

5 Signs That Its Time To Adopt Cloud

We all hear about cloud constantly in IT. Cloud this, cloud that, we're using the cloud. Even the layman person has had some exposure to cloud with services like Dropbox and iCloud right on their phones. 

But the interesting thing is that the cloud really isn't anything new, its just a new paradigm of how IT services are being rendered. When it comes to enterprise technology, even cons...

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customer-service-tips-top-ten

17
Mar 2019

Top 11 Customer Service Tips

Ask any consumer what their number one reason for shying away from buying through a mobile app is, and they will tell you something along the lines of, “If the purchase doesn’t go right, I’m not going to have any help!” Asking a person to part with their hard-e...

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customer-service-experience

22
Jan 2019

Changing The Customer Service Experience

The basic goal of keeping customers satisfied has always been at the heart of customer service. In years past, it meant doling out smiles and fielding the occasi...

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