it-consulting

30
Apr 2019

IT Consulting Goes Cloud Native

IT Consulting has gone all-in with cloud, in the sense that IT consulting companies are ...

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continuous-integration-deployment-kubernetes

24
Apr 2019

CI/CD Pipelines For DevOps

We wanted to do a post today on two of the most advantageous aspects of cloud native architecture: continuous integration and continuous deployment, or CI/CD for short. 

While these concepts technically are not new with tooling such as Jenkins long preceding the explosion of cloud services, they've taken on new meaning and implementation standards as part of cloud ...

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cloud-migration

21
Apr 2019

5 Signs That Its Time To Adopt Cloud

We all hear about cloud constantly in IT. Cloud this, cloud that, we're using the cloud. Even the layman person has had some exposure to cloud with services like Dropbox and iCloud right on their phones. 

But the interesting thing is that the cloud really isn't anything new, its just a new paradigm of how IT services are being rendered. When it comes to enterprise technology, even cons...

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customer-service-tips-top-ten

17
Mar 2019

Top 11 Customer Service Tips

Ask any consumer what their number one reason for shying away from buying through a mobile app is, and they will tell you something along the lines of, “If the purchase doesn’t go right, I’m not going to have any help!” Asking a person to part with their hard-e...

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cyber-attack

12
Feb 2019

Cyber Attack Concerns For HIPAA Compliance

Cyber attack concerns continue to mount as of recent news that Verizon was hacked. The concerns for a cyber attack are often thought of as something only large companies need to worry about, however the largest companies usually have taken precautionary measures to prevent such attacks from being successful. The most at-risk targets for novice hackers are actually small businesses, which fo...

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customer-service-experience

22
Jan 2019

Changing The Customer Service Experience

The basic goal of keeping customers satisfied has always been at the heart of customer service. In years past, it meant doling out smiles and fielding the occasi...

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internet-of-things

14
Dec 2018

Internet of Things: What Is It?

In 1991, a couple of researchers at the University of Cambridge Computer Lab set out to solve the problem of making fruitless quests through the building to a shared coffee pot in the Lab's Trojan Room. Using a video camera, a frame grabbing card, and a Motorola 68000 se...

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